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We handle product, billing, technical and security inquiries by email.As fast as possible — within 24h KST on business days.

Product · TechRecommended

General / Technical support

How-to, bug reports, feature requests. Account & verification issues here too.

[email protected]

Mon–Fri 10:00–18:00 KST · within 24h

Billing

Billing / Refunds

Plan changes, receipts, refund policy questions. Refund available within 7 days before activation.

[email protected]

Mon–Fri 10:00–18:00 KST

Security

Security · Vulnerability disclosure

Please send PoC with vulnerability reports. Confirmed within 48h.

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48h confirm · responsible disclosure welcome

Business

Press · Partnerships · Enterprise

Enterprise adoption, partnerships, interview requests. Priority response with business registration.

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1st reply within 2 business days

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Payments, bank transfer, license, tech support, partnership — anything. We reply within 1 business day.

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Avg response time
6 hours
Business days KST
Customer satisfaction
4.8 / 5
Last 90 days
Language support
5 languages
한국어 · English · 日本語 · 中文 · Tiếng Việt
Response guarantee
24h
Business days

Business information

CompanySG Hub
CEOSeunggyu Jeon
Business Reg. No.309-01-68321
Phone+82-10-7932-4717
Address344 Yongsa-ro 10, Office 102-B68, Hwaseong, Gyeonggi-do, Korea
Per Article 21 of the Korean E-Commerce Act Enforcement Decree, refunds may be restricted after license key activation. Please review our refund policybefore purchase.